CARE, SAFETY AND RESPONSIBLE TOURISM
OUR MEASURES IMPLEMENTED
Hygiene, security, comfort and tranquility
In our hotel we are aware of the current situation and the need, now more than ever, to guarantee the safety, comfort and satisfaction of our guests during their holidays. Therefore, we have all the protocols, cleaning, hygiene and disinfection measures to guarantee an experience of 10 in our hotel during your stay with us.
SAFE ENVIRONMENT
Safe and comfortable holidays
Our hotel has all the measures to guarantee security, not only in the location where we are, but also in the facilities and surroundings of the hotel.
Therefore, we are guided by a series of basic standards such as action protocol in our environment.
AKTIONSPROTOKOLL
- Compliance with WHO recommendations and local regulations.
- Quick acting medical service
- Trained staff with strict hygiene and disinfection protocols
HYGIENE PROTOCOL
Disinfection, security and tranquility
At the hotel we have worked on the day-to-day action protocols of our staff to guarantee the safety and tranquility of our guests, with strict disinfection and cleaning measures for both the rooms, facilities and common areas.
ACTION PROTOCOL
- Daily disinfection of common areas and rooms
- Products adapted for cleaning
- Gel dispensers, wipes and masks
DIGITIZATION
Implementation of technologies as preventive measures
In our hotel we know that technologies, together with disinfection and security measures, are the best ally in ensuring the safety and tranquility of our guests during their stay with us. For this reason, we implement various measures with technological support to prevent the spread of the virus and guarantee a safe environment.
LINES OF ACTION
- Fast Check In to improve the reduction of waiting times
- Letters from restaurants, bars, treatments ... using QR codes
- Information and safety recommendations
COMMON AREAS: STAFF AND SUPPLIERS
We guarantee the safety and hygiene distance
The best way to combat COVID-19, as we all know, is to always respect the safety distance and especially with those people outside our daily environment. At the hotel, we have implemented a series of measures to guarantee maximum respect for the necessary 2-meter distance and to be able to be in the hotel's common areas (such as the pool, restaurant, bar ...) in complete safety. and calm.
ESTABLISHED MEASURES
- Creation of strict internal protocols of our team
- FP2 masks, gloves and gel by workers
- Administrative improvements and continuous training
- Protocols for receiving goods and dealing with suppliers